At Protein Nutrition Hub, we prioritize fast and reliable order processing and delivery to ensure a smooth shopping experience.

Order Processing

  • We aim to process all orders within 24-48 hours of receiving them.
  • After placing your order, you will receive a confirmation message along with a tracking number to monitor your shipment.

Shipping Options & Rates

  • We offer trustworthy shipping options that vary in cost and delivery times. These details will be displayed at checkout.
  • Shipping charges are calculated based on the weight and destination of your order.
  • To estimate shipping costs, simply add products to your cart and enter your shipping address. Coupons may be applied to reduce delivery charges.

Delivery Timeframes

  • Standard Shipping (India): Estimated 4-6 business days.
  • Expedited Shipping (India): Estimated 1-2 business days.
  • Delivery times may vary depending on courier partners and your location.

Delivery Restrictions

  • If you live in an area with restricted delivery access or limited courier services, please contact us for assistance.

Shipping Partners

  • We collaborate with trusted carriers to ensure your order is delivered safely and on time.

Free Shipping & Promotions

  • We may offer free shipping on select orders, during promotions, or special events. Eligibility will be indicated at checkout.

Potential Delays

  • While we strive for prompt deliveries, occasional delays may occur due to factors beyond our control (e.g., extreme weather, high order volume, carrier issues, or public health emergencies). We’ll keep you informed and work diligently to resolve any issues.

Signature & Delivery Confirmation

  • For certain orders, a signature may be required to ensure the package reaches the intended recipient.

International Orders

  • International shipments may be subject to customs fees, taxes, or other charges imposed by the destination country. These are the customer’s responsibility.

Important Shipping Guidelines

  • Accurate Information: Ensure all shipping details are correct. We are not liable for delays or undelivered packages caused by incorrect addresses.
  • Multiple Addresses: To ship to multiple locations, please place separate orders or contact us for guidance.
  • Delivery Acceptance: It is the customer’s responsibility to ensure someone is available to receive the package. Carriers may leave a notice or attempt redelivery if no one is present.

Order Changes & Cancellations

  • Contact us as soon as possible to modify or cancel an order. If your order has already been processed or shipped, changes or cancellations may not be possible.

Lost or Damaged Packages

  • If your package is lost, delayed, or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue.
  • In case of disputes (e.g., package marked as delivered but not received), reach out promptly for assistance.

Force Majeure

  • We are not responsible for delivery delays caused by unforeseeable events (e.g., natural disasters, government actions, labor disputes). Nonetheless, we will work to support you in such situations.

Thank you for choosing Protein Nutrition Hub! Your satisfaction is our top priority, and we are committed to providing exceptional service.